Overview

Cisco Webex is a comprehensive suite of online collaboration tools developed by Cisco. It offers solutions for video conferencing, online meetings, webinars, and training sessions, making it easier for teams to connect and collaborate from anywhere in the world.

Cisco Webex is available in several pricing plans, each tailored to meet specific requirements, including:

Webex Meeting

This plan is designed for hosting online meetings with video conferencing capabilities. It includes features like screen sharing, meeting recording, and integration with other productivity tools.

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Webex Support

This plan focuses on providing remote support and troubleshooting. It allows support agents to remotely access and control a customer’s device to resolve issues.

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Webex Events

This plan is tailored for hosting large-scale webinars and virtual events. It includes features like attendee registration, Q&A, polling, and analytics to engage and manage large audiences.

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Webex Training

This plan is designed for delivering online training sessions. It offers features like breakout rooms, hands-on labs, and testing to create an interactive learning environment.

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How it Works

1. Purchase License

Choose the WebEx plan that fits your requirements (e.g., WebEx Meeting, WebEx Training).
Select a subscription period that aligns with your budget and business needs.
Complete the purchase to receive your WebEx license key and portal access.

2. Download and Install

Visit the provided WebEx portal link to download the WebEx installer.
Run the installer and follow the on-screen instructions to set up WebEx on your computer or mobile device.

3. Start Using WebEx

Open the WebEx app and sign in using your WebEx account credentials.
Start using WebEx for video meetings, webinars, screen sharing, and team collaboration.

Benefits

HD Video & Audio

Crystal-clear video and audio quality for seamless communication.

Screen Sharing

Share your screen easily for presentations, demos, and collaboration.

Mobile Access

Join meetings from any device, anywhere, with the Webex mobile app.

End-to-End Encryption

Secure your meetings with industry-leading encryption.

Remote Desktop Control

Take control of a participant’s desktop to troubleshoot issues remotely.

Multi-Session Support

Manage and provide support for multiple sessions at once.

Live Chat Integration

Instant chat functionality to resolve issues quickly during support.

Session Recording

Record support sessions for documentation or future reference.

Scalable Audience Capacity

Host webinars for up to 100,000 attendees without compromising quality.

Real-Time Polls & Q&A

Engage your audience with live polling and interactive Q&A sessions.

Custom Branding

Personalize your event space with custom logos and themes.

Post-Event Analytics

Gain insights into attendee engagement with detailed analytics.

Breakout Sessions

Divide participants into smaller groups for focused training and collaboration.

Interactive Tools

Use whiteboards, annotations, and quizzes to make training engaging.

Hands-On Labs

Enable learners to practice skills in virtual labs during training.

Certificate of Completion

Issue certificates to participants after successfully completing a course.

New Features

Personal Meeting Room

Host meetings in a unique, permanent room with a personalized URL for easy access.

Webex Assistant

Utilize a voice-activated AI assistant to manage tasks like scheduling and note-taking.

Breakout Rooms

Create smaller discussion groups within your meeting for targeted collaboration.

Troubleshooting Tools

Access integrated diagnostic tools to identify and resolve issues during support sessions.

Instant File Transfer

Quickly send and receive files during support sessions and issue resolution.

Session Handoff

Transfer control of a support session to another agent without disrupting the users.

Event Registration

Simplify event management with built-in registration options and customizable forms.

Sponsor Branding

Offer event sponsors visibility with customizable logos and banners displayed.

Q&A and Polls

Engage your audience by facilitating live Q&A sessions and polls for real-time feedback.

LMS Integration

Connect with Learning Management Systems (LMS) to streamline participant enrollment and tracking.

Real-Time Grading

Provide instant feedback on quizzes and assessments to enhance the learning experience.

Content Annotation

Enable trainers to annotate shared materials in real-time to clarify concepts and improve understanding.

Our Services

Software & Hardware

Delivery of WebEx licenses, software installation, and any required hardware such as video conferencing cameras, microphones, or other peripherals.

Initial Setup

Configure WebEx accounts for the organisation, including user profiles, meeting settings, and administrative controls.

WebEx Room Setup

Design and implementation of WebEx-enabled meeting rooms, including hardware installation for high-quality video conferencing.

System Integration

Integration of WebEx with Office 365, Google Workspace, CRM systems, Slack and Microsoft Teams.

Onsite Installation

Physical setup of WebEx-related hardware, conference equipment, display systems, and network configurations.

Training & Onboarding

Training sessions for employees to use WebEx's features such as meetings, webinars, breakout rooms, and cloud recording.

System Maintenance

Regular system monitoring, updates, and troubleshooting of WebEx hardware and software to ensure optimal performance and uptime.

Technical Support

Support for resolving technical issues with WebEx, including troubleshooting, diagnostics, and user assistance.

Pricing

Webex Meeting

^$29/month

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HD video and audio conferencing

Screen sharing and application sharing

Meeting recording and transcription

Breakout sessions for smaller group discussions

Integration with calendar apps

Real-time polling and Q&A

Virtual backgrounds and noise removal

Initial Setup: +$199/account

Network Cabling: +$225

Installation: +$199/device

Training: +$499/session

Maintenance: +$199/month

Support: +$199/month

Webex Support

^$137/month

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Remote desktop control for troubleshooting

File transfer capabilities

Multi-session handling to support multiple customers simultaneously

Session recording for quality assurance

Chat and voice communication during support sessions

Integration with CRM systems

Initial Setup: +$199/account

Network Cabling: +$225

Installation: +$199/device

Training: +$499/session

Maintenance: +$199/month

Support: +$199/month

Webex Events

^$455/month

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Support for up to 100,000 attendees

Customizable registration and branding options

Live streaming and on-demand content

Interactive features like Q&A, polling, and chat

Breakout sessions for smaller group interactions

Analytics and reporting on attendee engagement

Integration with marketing automation tools

Initial Setup: +$199/account

Network Cabling: +$225

Installation: +$199/device

Training: +$499/session

Maintenance: +$199/month

Support: +$199/month

Webex Training

^$477/month

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Interactive whiteboarding and annotation tools

Breakout rooms for group activities

Hands-on labs for practical exercises

Polling and quizzes to assess understanding

Session recording for later review

Attendance tracking and reporting

Integration with Learning Management Systems (LMS)

Initial Setup: +$199/account

Network Cabling: +$225

Installation: +$199/device

Training: +$499/session

Maintenance: +$199/month

Support: +$199/month

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FAQs

How do I join a Webex Meeting?

You can join a Webex Meeting by clicking the meeting link in your email invitation or by entering the meeting number on the Webex site or app.
Can I record a Webex Meeting?

Yes, you can record a Webex Meeting by clicking the “Record” button during the meeting. The recording will be saved to your Webex account.
How do I share my screen during a meeting?

To share your screen, click the “Share” button and select the screen or application you want to share.
How can I improve my video quality?

Ensure you have a stable internet connection, use a high-quality webcam, and adjust your lighting to improve video quality.
What is the maximum number of participants in a Webex Meeting?

The maximum number of participants varies by plan, but it can go up to 1,000 participants for larger plans.
How do I start a remote support session?

Start a remote support session by logging into Webex Support, selecting “Start Session,” and inviting the customer via email or session code.
Can I control a customer’s desktop remotely?

Yes, you can control a customer’s desktop remotely once they grant permission during the support session.
How do I handle multiple support sessions simultaneously?

Webex Support allows you to manage multiple sessions by opening each session in a separate window and switching between them as needed.
Can I customize the registration page for my event?

Yes, you can customize the registration page with your branding, event details, and custom fields.
What are breakout sessions and how do I use them?

Breakout sessions are smaller group discussions within a training session. You can create and manage breakout sessions from the Webex Training interface.
Can I record training sessions?

Yes, you can record training sessions by clicking the “Record” button during the session. The recording will be available in your Webex account.
Can I use quizzes and polls in Webex Training?

Yes, you can use quizzes and polls to assess understanding and gather feedback during the training session.

Cisco Webex

Webex Meeting

$29/month

HD conferencing

Screen sharing

Meeting recording

Breakout sessions

Real-time polling

Virtual backgrounds

Webex Support

$137/month

Remote desktop control

File transfer

Multi-session handling

Multiple customers

Session recording

Chat and voice

Webex Events

$455/month

100,000 attendees

Registration and branding

Live streaming

Q&A, polling, and chat

Breakout sessions

Analytics and reporting

Webex Training

$477/month

Interactive whiteboarding

Breakout rooms

Hands-on labs

Polling and quizzes

Session recording

Attendance tracking

Webex Meeting

Webex Support

Webex Events

Webex Training

1. Purchase License

2. Download and Install

3. Start Using WebEx

HD Video & Audio

Screen Sharing

Mobile Access

End-to-End Encryption

Remote Desktop Control

Multi-Session Support

Live Chat Integration

Session Recording

Scalable Audience Capacity

Real-Time Polls & Q&A

Custom Branding

Post-Event Analytics

Breakout Sessions

Interactive Tools

Hands-On Labs

Certificate of Completion

Personal Meeting Room

Webex Assistant

Breakout Rooms

Troubleshooting Tools

Instant File Transfer

Session Handoff

Event Registration

Sponsor Branding

Q&A and Polls

LMS Integration

Real-Time Grading

Content Annotation

Software & Hardware

Initial Setup

WebEx Room Setup

System Integration

Onsite Installation

Training & Onboarding

System Maintenance

Technical Support

Webex Meeting

Webex Support

Webex Events

Webex Training

^$29/month

^$137/month

^$455/month

^$477/month